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10 Shopping Tricks That Stores Hate (Life Tip#1) March 24, 2007

Posted by Jordi in Customer Service, Retail.

10 Shopping Tricks That Stores Hate – Consumerist
10 Shopping Tricks That Stores Hate

These are lots of fun.

My favorite: Saying no to extended warranties.

The org theory question:  why do customers fall for these?  Have retailers created legitimate practices?



1. Elaine - March 25, 2007

Customers fall for a lot of these tricks because they just sound better in theory. I normally would buy two items if buying two would be cheaper than buying one. It puts the idea that although we’re spending money, we’re saving money (which isn’t the case). Their marketing strategies are apparently working!

2. Brian Mulligan - March 26, 2007

I feel that customers fall for these hoaxes because they think that the people selling them the product are professionals. Like they know what you need for the product that you’re buying. They have created these processes to make a load of money of an unsuspected customer who trust them as experts in their field.

I usually never go along with these hoaxes. New Jersey has a hands-free cell phone driving law, so I decided to buy a bluetooth headset. I was almost forced into buying a bluetooth headset for 80 dollars when I bought the new phone. I then went on eBay and bought one for 20 dollars and it works perfectly.

eBay is a great way to save money and find the stuff that you want.

3. Charley S - March 28, 2007

I know first hand how much companies try to trick you into spending extra money. I worked at Sears one summer selling lawn mowers, and the way that compensation worked was that it really didn’t matter how many mowers you sold; all that mattered was how many warranties you could sucker consumers into buying. I felt really bad about doing this and quit after a month, but not after abusing my employee discount to buy me and my friends all sorts of crap for cheap. (If you just buy giftcards you can use your discount on them and get free money for your friends)

4. Jordi - March 28, 2007

The employee strikes back!

I am impressed that you saw through the marketing to quit.

I wonder what the ethical way to handle warranties is. Any good examples out there?

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